Chili Slot Terms & Conditions — Read Before You Play

1 Acceptance of Terms of Use

Welcome to Chili Slot. By accessing, registering, or using any part of the Chili Slot platform at chilislot.net, you automatically agree to be fully bound by these Terms & Conditions. If you do not agree with any part of this document, please discontinue use of the platform immediately.

These Terms & Conditions constitute a legally binding agreement between you ("User" or "Member") and Chili Slot ("Platform", "We", or "Company"). This document may be updated from time to time, and it is your responsibility to review the latest version before continuing to use the platform.

2 Account Eligibility & Age Requirement

Chili Slot Platform open to users aged 18 and above only. This is an absolute requirement that cannot be waived under any circumstances. We take seriously our responsibility to ensure the platform is not accessed by anyone who is underage.

To register and use Chili Slot, you must meet all of the following requirements:

• At least 18 years of age at the time of registration.
• Be a legally competent individual capable of entering into a binding agreement.
• Not residing in any jurisdiction where online gambling is prohibited under local law.
• Have never had an account previously closed or banned due to fraud or a breach of terms.
• Register using your own identity and not on behalf of any third party.

Chili Slot reserves the right to request identity verification (KYC — Know Your Customer) at any time. Documents that may be requested include a copy of your MyKad, a utility bill, or a bank statement in your name. Failure to submit the required documents within the specified timeframe may result in account suspension or termination.

3 Account Registration & Security

Each user is only permitted to hold one (1) active account on the Chili Slot platform. Holding multiple accounts is a serious breach of these terms and may result in the termination of all associated accounts and forfeiture of any existing balances.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name (as per your MyKad), an active email address, a Malaysian mobile number, and a strong password. Chili Slot is not liable for any losses arising from inaccurate information you provide.

You are fully responsible for the security of your account. You agree to:

• Not sharing your password or login credentials with anyone.
• Enable the two-factor authentication (2FA) feature provided.
• Notify us immediately if you suspect any unauthorized access to your account.
• Log out of your account after every session, especially on shared devices.

4 Deposits & Payment Methods

Chili Slot supports a range of local Malaysian payment methods for members' convenience. All transactions are processed in Malaysian Ringgit (RM / MYR). The minimum deposit is RM20 and credits typically appear in your gaming account within seconds to 5 minutes.

Deposit methods accepted by Chili Slot include:

• Touch 'n Go eWallet — instant deposit, immediate credit.
• GrabPay — ideal for users within the Grab ecosystem.
• Boost — a local e-wallet with a simple, straightforward process.
• ShopeePay — direct integration from the Shopee app.
• DuitNow — instant transfers between local Malaysian banks.
• FPX Internet Banking — including Maybank2u, CIMB Clicks, RHB Now, Bank Islam, and more.

All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts will not be processed and may result in account suspension and a return of funds. Chili Slot does not charge any processing fees for deposits; however, your payment provider may apply their own charges.

5 Withdrawals & Procedures

Winnings may be withdrawn once the following conditions are met: your account is fully verified (KYC complete), there are no outstanding wagering (rollover) requirements tied to an active bonus, and your account is in active status with no restrictions.

The minimum withdrawal amount is RM50 per request. The maximum withdrawal limit depends on your VIP membership tier. Processing times are typically between 15 minutes and 24 hours for e-wallet methods, and 1 to 3 business days for FPX bank transfers.

Chili Slot reserves the right to carry out additional verification checks before approving a withdrawal request, particularly for amounts exceeding RM5,000. This is a standard anti-fraud procedure that protects the interests of all members.

• Withdrawals may only be made to an account or e-wallet registered under the same name as your Chili Slot account.
• Withdrawal requests that are being processed cannot be cancelled.
• Withdrawals to third-party accounts are not permitted under any circumstances.
• Chili Slot is not liable for delays caused by banks or e-wallet providers.

6 Bonuses, Promotions & Wagering Requirements

All bonuses and promotions offered by Chili Slot are subject to specified wagering (rollover) requirements. Wagering requirements mean you must wager the bonus amount a set number of times before any winnings can be withdrawn.

For example, if you receive a RM100 bonus with a 20x rollover requirement, you would need to place total wagers amounting to RM2,000 before any winnings from that bonus can be withdrawn.

• Each promotion has its own validity period — check the details of each offer.
• Bonuses cannot be transferred between accounts or redeemed directly for cash.
• Bonus abuse (including arbitrage betting fraud) will result in account termination.
• Chili Slot reserves the right to void any bonus at any time if there is evidence of abuse.
• VIP members enjoy lower rollover requirements and higher bonus withdrawal limits.

7 Game Rules & Fairness

All games on Chili Slot use a certified, independently audited Random Number Generator (RNG) to ensure complete fairness. The Return to Player (RTP) percentage for each game is displayed transparently within the respective game information.

Chili Slot offers a wide range of game categories including video slots, table games (Blackjack, Baccarat, Roulette, Sic Bo), Live Casino with real dealers, and Sports Betting covering the Malaysia Super League, EPL, badminton, and e-sports. Each game category has its own specific rules accessible within the platform.

• Game results are final and cannot be disputed unless a proven technical error has occurred.
• In the event of a technical disruption during a gaming session, Chili Slot will restore the account to its balance prior to the incident.
• Chili Slot reserves the right to void or suspend any game that experiences a technical malfunction.
• Game manipulation, the use of third-party software, or any form of cheating is strictly prohibited.

8 Prohibited User Conduct

Chili Slot is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. The following actions are strictly prohibited and may result in immediate account termination without any refund:

• Using automation software, bots, or any third-party tools to assist in gameplay.
• Colluding with other players to cheat the system or manipulate game outcomes.
• Creating multiple accounts to abuse welcome bonus offers or promotions.
• Using stolen or unauthorised credit card or bank account details.
• Uploading fraudulent documents during the KYC verification process.
• Spreading false information or defaming Chili Slot on any public platform.
• Harassing, threatening, or abusing customer support staff.

9 Account Suspension & Termination

Chili Slot reserves the right to suspend or terminate any account without prior notice if there is evidence or reasonable suspicion of a terms violation, fraudulent activity, money laundering, or any other illegal activity.

You also have the right to close your own account at any time by contacting our customer support team. Before closure, ensure all bonus rollover requirements have been met and there are no pending withdrawals. Any valid cash balance (not subject to bonus conditions) will be returned to you via the original payment method within 5 to 7 business days.

• Accounts inactive for 12 consecutive months may be subject to a monthly administrative fee of RM10 until the account balance is depleted or the account is reactivated.
• Users enrolled in a self-exclusion programme may not open a new account during the active exclusion period.
• Chili Slot is not liable for any losses arising from account suspension caused by a user's own breach of these terms.

10 Responsible Gaming

Chili Slot genuinely cares about the well-being of all members. We believe online casino gaming should be an enjoyable leisure activity — not a source of stress or financial hardship. Our platform provides a range of self-control tools to help you play responsibly.

Self-control tools available to all Chili Slot members:

• Deposit Limit — set daily, weekly, or monthly deposit limits based on what you can afford.
• Loss Limit — cap the maximum amount you can lose within a given period.
• Session Time Limit — set a time limit for a single gaming session.
• Temporary Account Break — suspend access to your account for anywhere between 24 hours and 30 days.
• Self-Exclusion — permanently close your account for a period of 6 months, 1 year, or indefinitely.

For more information, visit the Responsible Gaming ours.

11 Privacy & Data Protection

Chili Slot respects your privacy and is committed to protecting the personal data you share with us. All information collected during registration and use of the platform is processed in accordance with our comprehensive Privacy Policy.

In short, your data is used solely for the following purposes:

• Processing your deposit and withdrawal transactions.
• Verifying your identity (KYC process) to comply with anti-fraud requirements.
• Providing effective customer support.
• Sending account-related communications, promotions, and platform updates (with your consent).
• Complying with applicable legal and regulatory requirements.

Your data will not be sold or shared with third parties for marketing purposes without your consent. For full details, please refer to Privacy Policy ours.

12 Liability Limits & Disclaimer

The Chili Slot platform is provided "as is" and Chili Slot makes no express or implied warranties regarding the availability, accuracy, or reliability of the platform at any time. Technical disruptions, scheduled maintenance, or events beyond our control may temporarily affect access to the platform.

Chili Slot is not liable for:

• Indirect, incidental, or consequential losses arising from the use of the platform.
• Losses resulting from game outcomes that are fair and technically valid.
• Service disruptions caused by external factors such as internet outages, user device issues, or natural disasters.
• Unauthorized access to your account resulting from security negligence on your own part.

In all circumstances, Chili Slot's maximum liability to any member is limited to the current account balance of that member at the time of the incident.

13 Changes to Terms & Conditions

Chili Slot reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Members will be notified of any material changes via their registered email or an in-platform notification at least 7 days before changes take effect.

The date of the most recent update will always be displayed at the top of this document. It is your responsibility to review this page periodically. Continued use of the Chili Slot platform after any changes take effect constitutes acceptance of the updated terms.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your use of the Chili Slot platform, our support team is available to assist you 24 hours a day, 7 days a week.

• Live Chat: Reach us via the chat icon at the bottom right of the platform — we typically respond in under 3 minutes.
• Email: support@chilislot.net — response within 24 hours.
• FAQ: Check the page FAQ ours for immediate assistance.

We value every piece of feedback and will do our best to resolve any issue promptly and fairly.